82 Percent Of Consumers Check Out Review Sites Because They Wish To Purchase A Service Or An Item And Want To Get The Truth About Business Products And Services.

Users come since they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

30% Of Customers Feel Positive About A Company Which Responds To Online Reviews

Staying connected with your consumers builds their trust. Even something easy like reacting to their reviews and remarks can make them feel appreciated.

As you may anticipate, customers who feel this way are going to invest more money with a business.

Source: Statuslabs

15% Of People Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15% of potential clients won't even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star rating is the first thing customers see. Still, users take note of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States customers.

Source: Statista

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful people know the value of being informed. User-generated material has an indisputable effect on customers.

If businesses think of the power of consumer reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's shoppers are wary and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

The Majority Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are apparently the more opinionated ones.

Source: Statista

77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies should to be continuously requesting reviews.

Source: Statuslabs

83% Of All Young Consumers Were Invited To Submit A Review Recently

Of those asked, 80% of customers did leave a review. In general, companies have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews remain without a reaction. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'constantly' or 'extremely often'.

Source: Trust You

89% Of Customers Read A Businesses Reactions To Reviews

Not only do a lot of clients read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal

74% Of Regional Businesses Have At Least 1 Google Review

One review is far from adequate to improve your site's SERP ranking.

Looking at online scores data, we discovered that a business needs to have an average of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Reviews Published On Twitter Can Help Increase Sales By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

83% Of Consumers Do Not Trust Advertising

The conventional channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust ads select to focus on consumers' suggestions online.

Source: Statuslabs

70% Of Customers Choose To Discover A Business Via Short Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the best method to find the truth about a product or service.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone