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More Than Half Of Customers Aged 25-34 Posted Reviews
According to Statista, the younger generations are clearly the more opinionated ones.
Source: Statista
89% Of Clients Review A Businesses Replies To Reviews
Not only do a lot of clients read the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
15% Of Customers Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15 percent of potential consumers won't even think about working with a company they can't find opinions about.
Source: Statuslabs
If They Were Asked, 77% Of Customers Would Certainly Give A Review
More than a 35% would post a review to notify others about their client experience and 24% would probably direct their review to the company itself.
Over a 26% would want to submit a review to help other people with their choice making process.
Source: Podium
83% Of Consumers Don't Trust Advertising
The conventional channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to focus on customers' suggestions online.
Source: Statuslabs
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
91% Of Millennials Turn To Online Reviews As Much As Loved Ones
Online review statistics position consumers' reviews as the most reliable source of suggestions. Online reviews normally carry the very same weight as advice from family and friends.
Source: Brightlocal
United States Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When people check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American clients.
Source: Statista
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management stats suggest a business's reputation does not affect simply the clients. Potential team members likewise look at rankings and read reviews.
Source: Deloitte
98% Of Yelp's Browsers Bought From A Business They Discovered On The Website
Normally, 142 million customers go to Yelp monthly. If you haven't declared your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
Google Represents 57.5 Percent Of All Reviews Around The Globe
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also affect our purchasing preferences.
According to social reviews statistics, Facebook impacts the majority of users' purchase choices.
Facebook reviews statistics reveal that 4 out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista