30% Of Consumers Feel Favorable To A Company Which Reacts To Online Reviews

Communicating with your consumers establishes trust. Even something like responding to their comments and reviews can make them feel valued.

As you might expect, clients who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated material has an unassailable effect on customers.

If businesses think of the power of client reviews over millennials, they will realize what they've been losing out on. Older people are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

89% Of Customers Browse A Businesses Responses To Reviews

Not only do most customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

The Majority Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower rating really helps your overall score.

According to customer rating statistics, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing decisions.

According to social media reviews data, Facebook impacts over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are most likely to trust a local business.

Source: RevLocal

Positive Reviews Encourage 68% Of Customers To Use A Local Business

Given that the large bulk of customers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

86% Of Customers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

Customers Might Spend 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The better other users describe your product or service, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

89% Of Individuals Choose To Read Reviews Using Their Smart Devices

Be it via an app or a mobile internet browser, people choose to read reviews on their mobile devices.

Source: Statista

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out many more reviews to get an idea of how the business is really doing. Do not depend upon that statistic alone.

Source: Brightlocal

Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to consumer review data, a tremendous 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista