98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website

Typically, 142 million consumers visit Yelp each month. This is as excellent a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

USA Buyers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals check out reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American customers.

Source: Statista

95% Of Disappointed Customers Will Return To A Company If A Company Makes An Effort To Fix Problems Rapidly And Effectively

Clients don't expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use A Service

This stat is among numerous that highlight the value of online scores. Now that news of consumer complete satisfaction travels this quick, keeping your clients pleased is more crucial than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for organizations with a best five star rating.

Source: Brightlocal

Software Reviews Influence Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and rating statistics reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Google Accounts For 57.5% Of All Reviews World Wide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats indicate a business's reputation doesn't affect just the clients. Potential team members likewise take a look at scores and read reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star ranking is the first thing consumers see. Still, users take note of other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

74 Percent Of Local Companies Have At A Minimum, One Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Looking at online scores stats, we found out that a business needs to have approximately 40 reviews before clients "Award" it with a star.

Source: Brightlocal