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89% Of Customers Browse A Businesses Reactions To Reviews
Not only do the majority of consumers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
Reviews Shared On Twitter Can Help Boost Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
83% Of Consumers Do Not Rely On Advertising
The conventional channels to reach clients aren't as influential as they used to be. Most users who no longer trust advertisements pick to pay attention to clients' suggestions online.
Source: Statuslabs
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same customers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
Software Reviews Influence Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review
One review is far from sufficient to improve your site's SERP ranking.
Looking at online scores data, we discovered that a company needs to have approximately 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase possibility for a product with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
Consumers Might Invest 31% More With A Business That Has Fantastic Reviews
Pay attention to this fact. The better other users explain your product and services, the more cash you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
72% Of Customers Won't Take Action Unless They Read Some Reviews
Regardless of how enticing your marketing is, you still require client reviews. There is no way around it. Consumers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
95% Of Disappointed Customers Will Go Back To A Company If A Business Deals With Issues Rapidly And Effectively
Customers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
15 Percent Of Consumers Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of potential customers will not even think about working with a business they can't discover opinions about.
Source: Statuslabs
70 Percent Of Consumers Choose To Discover A Business Via Reviews And Short Articles, Instead Of Ads
Ads are all well and good, but it's worth attempting a different approach also. Reviews are by far the best method to find the truth about a product or service.
Source: Statuslabs
More Than Half Of Clients Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are plainly the more vocal ones.
Source: Statista
64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who read customer reviews, concur that it increases their buying confidence.
Companies utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista