The Majority Of Customers Aged 25-34 Published Reviews

According to Statista, the more youthful generations are seemingly the more vocal ones.

Source: Statista

If A Company Manages To Fix Problems Rapidly And Efficiently, 95% Of Disappointed Customers Will Return To A Business

Customers don't anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our buying decisions.

According to social media reviews stats, Facebook affects over half of users' purchase choices.

Facebook reviews statistics reveal that 4 out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

72% Of Clients Will Not Take Action Before They Check Out Some Reviews

Regardless of how tempting your marketing is, you still need consumer reviews. There is no way around it. Clients are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US buyers consider reviews as 'incredibly influential'.

To illustrate the importance of online reviews and rankings, did you understand that 81 percent of customers will pay more for a product with reviews and those very same clients are also willing to accept slower shipping times for such products.

Source: Turntonetworks

USA Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.

Source: Statista

The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

Only 6% Of Consumers Don't Trust Consumer Reviews At All

According to consumer review data, a whopping 19 percent of customers always trust online reviews and never a buy without reading reviews first.

Source: Statista

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies in fact use them.

Although we now understand why customer reviews are so powerful, many businesses apparently don't.

Source: LsaInsider

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you provide them an excellent experience.

Source: Brightlocal

73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores

Online review data make it clear individuals aren't satisfied with scores alone.

Written reviews make the stats appear more genuine which is what the would-be customers are searching for. Nearly a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are relevant and helpful.

Source: Fan and Fuel

Reviews Published On Twitter Can Increase Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Usually, 142 million customers check out Yelp each month. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the enormous impact user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

83% Of Customers Don't Trust Advertising

The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads pick to take note of consumers' recommendations online.

Source: Statuslabs

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics reveal the basic appeal of a site can just go so far.

Source: Review Trackers