52% Of Consumers Rely On A Product More If It Has Negative Reviews Also

We already touched upon the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Customers expect to see some negative reviews.

Source: Capterra

89% Of Clients Read A Companies Responses To Reviews

Not only do many customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

90% Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

70% Of Consumers Prefer To Find Out About A Business Through Articles And Reviews, Instead Of Ads

Ads are all well and good, but it deserves trying a different approach too. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US buyers consider reviews as 'very influential'.

To show the significance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those very same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

More Than Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Rating

This stat is one of numerous that show the significance of online rankings. Now that news of client satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for organizations with a best five star rating.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Google Represents 57.5% Of All Reviews Throughout The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

82 Percent Of Consumers Visit Review Sites Since They Want To Acquire A Service Or An Item And Wish To Get The Facts About Business Services And Products.

Review sites are places that customers go to get the facts about a business, product and services . Because they have actually currently formed a purchase decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews

Staying connected with your clients develops trust. Even something as basic as reacting to their comments and reviews can make them feel valued.

As you might anticipate, clients who feel this way are happy to spend more cash with a business.

Source: Statuslabs

Reviews Posted On Twitter Can Grow Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

USA Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA clients.

Source: Statista

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

These online review stats reveal the general popularity of a site can just presume when it pertains to trust.

Source: Review Trackers

61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Generally 2 out of 3 companies have exceptional and good rankings. Just 5% of companies have a score below 3 stars.

Source: Brightlocal