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Google Accounts For 57.5% Of All Reviews Globally
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Typically two thirds of businesses have great and outstanding rankings. Just 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
Buyers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, buying decisions are made quickly.
Online reviews are obviously convincing, yet marketers haven't always come to value the power of them.
Source: Martech Zone
60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.
Reviews and ranking data reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our buying decisions.
According to social media reviews statistics, Facebook impacts over half of users' purchase choices.
Facebook reviews stats reveal that 4 out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Many Best Selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to consumer rating statistics, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
A Lone Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated content can do wonders in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44% increase.
Source: RevLocal
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a brand-new car and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.
With the help of other consumers, you manage to choose a model that works for you. That's how favorable reviews transform customers into consumers.
Source: Consumer Affairs
77% Of Users Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
15 Percent Of Clients Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of possible consumers won't even consider doing business with a company they can't discover viewpoints about.
Source: Statuslabs
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who pay attention to the variety of reviews is currently at 46%.
Source: Brightlocal
63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review stats reveal the general popularity of a website can only presume when it comes to trust.
Source: Review Trackers
A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat customers well normally flourish, review sites help ensure of that.
Source: Statuslabs
USA Buyers View "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of American consumers.
Source: Statista
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'always' or 'extremely often'.
Source: Trust You
53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of client reviews go on without a reaction. That's too bad, because those companies are losing clients that way.
Source: Review Trackers