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73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Scores
Online review statistics make it clear people aren't pleased with ratings alone.
Consumer reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Practically a 3rd of consumers state written reviews are the only feature that makes them believe the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
15% Of Buyers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of prospective consumers will not even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
91% Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review stats place consumers' reviews as the most credible source of suggestions. Online reviews usually carry the same weight as recommendations from friends and family.
Source: Brightlocal
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Keeping in touch with your clients creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you might anticipate, clients who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
The Majority Of Shoppers Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our purchasing preferences.
According to social reviews data, Facebook affects over half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of five users are most likely to rely on a local business.
Source: RevLocal
98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website
Usually, 142 million customers visit Yelp on a monthly basis. This is as great a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
83% Of All Younger Customers Were Asked To Post A Review Recently
Of those asked, 80% of customers did leave a review. In general, companies have actually asked 66% of all consumers to give a review on their business.
Source: Brightlocal
USA Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When people check out reviews, they concentrate on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA consumers.
Source: Statista
Most Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
90% Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how attractive your marketing is, you still require customer reviews. There is no other way around it. Customers are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
More youthful individuals know the value of being informed. User-generated content has an unassailable impact on customers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal