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77% Of Customers Would Definitely Give A Review If They Were Asked
More than a 35% would post a review to advise others about their customer encounter and 24% would rather direct their review to the business itself.
Over a 26% would want to give a review to assist other individuals with their decision making process.
Source: Podium
Software Reviews Impact Over 98% Of All Buyers
18 percent of software buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews go on without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element
Stats reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
67% Of Consumers Say Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have an enormous impact on their decision when customers have to choose a service provider.
Source: DemandGenReport
72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews
Regardless of how tempting your marketing is, you still need client reviews. There's no way around it. Consumers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
77% Of Clients Don't Trust Reviews That Are Older Than 3 Months
Customers don't care how great your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
Google Accounts For 57.5% Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a distant second.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing preferences.
According to social reviews statistics, Facebook impacts over half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are likely to trust a local business.
Source: RevLocal
89% Of Shoppers Like To Read Reviews On Their Smart Devices
Be it through an app or a mobile web browser, consumers choose to read reviews on their smart phones.
Source: Statista