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74% Of Local Businesses Have At A Minimum, One Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Taking a look at online ratings data, we learnt that a business requires to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to pick an attorney or a doctor.
Young people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US buyers consider reviews as 'extremely influential'.
To show the significance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Users Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. For that reason, purchasing choices are made quickly.
Online reviews are undoubtedly persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews go on without a reply. That's regrettable, since those businesses are losing consumers that way.
Source: Review Trackers
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.
With the help of other customers, you manage to pick a model that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really make use of them.
Although we now know why client reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals know the value of being informed. User-generated content has an indisputable impact on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
89% Of Clients Read A Businesses Reactions To Reviews
Not only do a lot of customers check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Website
Normally, 142 million customers visit Yelp monthly. If you haven't claimed your free Yelp business page, this is as excellent a time as any.
Source: RevLocal