63.6% Of Customers Go To Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

These online review stats show the basic popularity of a website can just go so far when it comes to trust.

Source: Review Trackers

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Statistics reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

83% Of All Young Buyers Were Invited To Give A Review Recently

Of those asked, 80% of clients did post a review. Overall, businesses have asked 66% of all customers to post a review on their business.

Source: Brightlocal

Consumers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Purchasing decisions are made quickly.

Online reviews are undoubtedly persuasive, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

95% Of Unhappy Clients Will Return To A Business If A Business Manages To Fix Issues Quickly And Effectively

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone

89% Of Consumers Review A Businesses Replies To Reviews

Not only do most individuals check out the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

United States Buyers View "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Usually, 142 million customers visit Yelp every month. This is as good a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact use them.

Although we now understand why consumer reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

Google Represents 57.5% Of All Reviews Around The World

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

Just 6 Percent Of Customers Do Not Trust Client Reviews At All

According to customer review data, a tremendous 19% of consumers constantly trust online reviews and never ever a purchase without checking out reviews first.

Source: Statista

70% Of Customers Prefer To Learn About A Business By Means Of Posts And Reviews, Instead Of Ads

Ads are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

Because They Desire To Purchase A Service Or An Item And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Websites.

Review sites are places that people go to get the truth about a service, product or business. Users come because they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

89% Of Shoppers Like To Read Reviews Using Their Cell Phones

Be it through an app or a mobile browser, customers choose to read reviews on their phones.

Source: Statista