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A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44% boost.
Source: RevLocal
Consumers Might Spend 31% More With A Business That Has Great Reviews
Take notice of this statistic. The better other users explain your service or product, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
A Lot Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews
Keeping in touch with your clients establishes trust. Even something as simple as responding to their reviews and remarks can make them feel valued.
As you might expect, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
67% Of Consumers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider
Reviews have a massive impact on their decision when consumers have to select a service provider.
Source: DemandGenReport
98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website
Generally, 142 million customers check out Yelp monthly. This is as excellent a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
Google Represents 57.5% Of All Reviews Around The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a new car and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.
With the help of other people, you manage to choose a model that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the basic appeal of a site can only go so far.
Source: Review Trackers
77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies should to be continuously asking for reviews.
Source: Statuslabs
Most Best Selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to customer rating stats, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Favorable Reviews Encourage 68% Of Customers To Choose A Local Business
Because the vast bulk of customers check out reviews, you would want yours to be appealing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Posted On Twitter Can Help Boost Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Generally two thirds of businesses have excellent and exceptional rankings. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review stats put clients' reviews as the most credible source of suggestions. Online reviews normally bring the same weight as suggestions from friends and family.
Source: Brightlocal
86 Percent Of Customers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal
89% Of Consumers Read A Businesses Reactions To Reviews
Not only do a lot of consumers read the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.
Source: Brightlocal