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Just 6 Percent Of Consumers Do Not Rely On Customer Reviews At All
According to customer review statistics, a tremendous 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews initially.
Source: Statista
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of client reviews stay without a response. That's regrettable, because those businesses are losing consumers that way.
Source: Review Trackers
89% Of Clients Like To Read Reviews Using Their Smart Devices
Be it by means of an app or a mobile internet browser, most people prefer to read reviews on their cell phones.
Source: Statista
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
86% Of Consumers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
82% Of Consumers Check Out Review Websites Because They Wish To Acquire A Product Or A Service And Wish To Get The Truth About The Businesses Services And Products.
Review sites are places that people go to get the facts about a item, business or service . Users come since they have currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
70 Percent Of Customers Choose To Discover A Business By Means Of Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the best method to find the truth about a product or service.
Source: Statuslabs
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
74 Percent Of Local Businesses Have At Least 1 Google Review
A single review is far from enough to improve your website's SERP ranking.
Taking a look at online scores stats, we discovered that a business requires to have a minimum of 40 reviews before people "Award" it with a star.
Source: Brightlocal
89% Of Clients Browse A Companies Reactions To Reviews
Not only do most customers read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Favorable Reviews Motivate 68% Of Customers To Choose Local Businesses
Given that the vast majority of customers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When consumers need to select a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport