Consumers Could Spend 31% More With A Business That Has Fantastic Reviews

Take notice of this fact. The better other users explain your product and services, the more cash you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Clients

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same clients are also willing to accept slower shipping times for such products.

Source: Turntonetworks

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

Half Of All Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an unassailable effect on consumers.

They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Just 6% Of Customers Don't Rely On Consumer Reviews At All

According to customer review stats, a massive 19 percent of consumers always trust online reviews and never a make a purchase without checking out reviews initially.

Source: Statista

More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

82 Percent Of Consumers Go To Review Sites Since They Wish To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Products And Services.

Review sites are places that people go to get the truth about a product, business or service . Because they have actually already formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

77% Of Consumers Would Likely Post A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer encounter and 24% would likely direct their review to the company itself.

Over a 26% would want to give a review to assist other individuals with their choice making process.

Source: Podium

89% Of Customers Browse A Companies Feedback To Reviews

Not only do many consumers read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats suggest a company's reputation doesn't impact simply the consumers. Potential team members also take a look at scores and take a look at reviews.

Source: Deloitte

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

Many Best Selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star rankings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower rating in fact helps your overall rating.

According to customer rating statistics, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review stats, individuals devote more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo