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Reviews Shared On Twitter Can Boost Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
70 Percent Of Customers Choose To Learn About A Business By Means Of Reviews And Short Articles, Rather Than Ads
Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
89% Of Shoppers Want To Read Reviews On Their Smartphones
Be it via an app or a mobile browser, people today choose to read reviews on their mobile devices.
Source: Statista
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'constantly' or 'extremely often'.
Source: Trust You
86% Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
More Than Half Of Consumers Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are seemingly the more opinionated ones.
Source: Statista
53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of client reviews remain without a reaction. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
Software Reviews Influence Over 98 Percent Of All Purchasers
18% of software application purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
72 Percent Of Clients Won't Take Action Unless They Read Some Reviews
Regardless of how tempting your marketing is, you still require consumer reviews. There's no other way around it. Consumers are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
77% Of Customers Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
Just 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses really make use of them.
Although we now know why customer reviews are so powerful, the majority of businesses apparently do not.
Source: LsaInsider
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, individuals spend more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo