73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the potential clients are looking for. Practically a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

15 Percent Of Consumers Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of prospective consumers will not even consider working with a company they can't discover opinions about.

Source: Statuslabs

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews go on without a reaction. That's regrettable, because those businesses are losing customers that way.

Source: Review Trackers

More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Posted On Twitter Can Help Improve Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

The Average Review Word Count Has Gotten 65% Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Staying connected with your customers builds their trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.

As you may expect, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star score is the first thing customers see. Still, users focus on other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients fairly typically succeed, review websites help ensure of that.

Source: Statuslabs

83 Percent Of Clients Don't Rely On Advertising

The traditional channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust ads select to pay attention to clients' recommendations online.

Source: Statuslabs

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated content has an unassailable impact on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those exact same clients are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website

Usually, 142 million consumers check out Yelp on a monthly basis. This is as good a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

90% Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

89% Of Customers Read A Companies Replies To Reviews

Not only do most customers check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

Clients Might Invest 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this statistic. The better other users explain your product or service, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra