71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a physician or a legal representative.

Young people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

Because They Want To Purchase A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Sites.

Users come due to the fact that they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

United States Buyers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American clients.

Source: Statista

More Than Half Of Customers Won't Use A Company If It Has Less Than A 4 Star Score

This stat is one of lots of that show the importance of online ratings. Now that news of consumer fulfillment travels this fast, keeping your customers happy is more vital than ever.

57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with a best five star score.

Source: Brightlocal

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more effective than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses actually make use of them.

Although we now understand why customer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

98% Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Typically, 142 million customers check out Yelp monthly. This is as good a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

67% Of Consumers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider

Reviews have a massive impact on their decision when clients have to pick a service provider.

Source: DemandGenReport

63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats show the basic appeal of a site can just go so far.

Source: Review Trackers

77% Of Consumers Would Definitely Leave A Review If They Were Asked

More than a 35% would leave a review to notify others about their consumer experience and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, individuals spend more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review statistics place customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the very same weight as advice from friends and family.

Source: Brightlocal

Online Item Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270%

User review statistics show the purchase likelihood for an item with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

86 Percent Of Customers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

Just 6% Of Consumers Do Not Rely On Customer Reviews At All

According to customer review statistics, a whopping 19 percent of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read a lot more reviews to get a clear view of how business is really doing. Do not depend on that statistic alone.

Source: Brightlocal

70% Of Consumers Prefer To Find Out About A Business Through Reviews And Short Articles, Instead Of Advertisements

Ads are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone