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89% Of Consumers Want To Read Reviews On Their Smartphones
Be it by means of an app or a mobile internet browser, folks prefer to read reviews on their mobile phones.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's shoppers are smart and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
When clients have to pick a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones
Online review stats put consumers' reviews as the most credible source of suggestions. Online reviews normally bring the very same weight as recommendations from family and friends.
Source: Brightlocal
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of client reviews stay without a reply. That's too bad, due to the fact that those companies are losing customers that way.
Source: Review Trackers
89% Of Customers Read A Businesses Reactions To Reviews
Not only do the majority of clients check out the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
90% Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
83% Of Customers Do Not Trust Advertising
The conventional channels to reach customers aren't as influential as they used to be. Many users who no longer trust ads select to pay attention to clients' recommendations online.
Source: Statuslabs
60% Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and rating statistics show individuals value the opinion of peers more than any other material.
Source: Collective Bias
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Overall two thirds of businesses have excellent and good rankings. Just 5% of businesses have a ranking below three stars.
Source: Brightlocal
30% Of Consumers Feel Positive About A Business Which Answers Online Reviews
Staying connected with your consumers establishes trust. Even something easy like responding to their remarks and reviews can make them feel valued.
As you may anticipate, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
82% Of Consumers Go To Review Websites Since They Want To Buy A Service Or An Item And Wish To Get The Facts About The Businesses Services And Products.
Users come since they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal