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Only 6% Of Customers Do Not Trust Customer Reviews At All
According to client review stats, a whopping 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
When clients need to select a service provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'very frequently'.
Source: Trust You
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management stats suggest a company's reputation does not impact simply the consumers. Potential team members likewise take a look at rankings and read reviews.
Source: Deloitte
74 Percent Of Local Companies Have At A Minimum, 1 Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Looking at online scores data, we found out that a business needs to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, people spend more than five times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
89% Of Clients Read A Companies Reactions To Reviews
Not only do many individuals check out the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out customer reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
83% Of All Young Customers Were Asked To Leave A Review Recently
Of those invited, 80% of consumers did leave a review. Overall, companies have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people check out much more reviews to get a clear view of how the business is really doing. Don't depend upon that figure alone.
Source: Brightlocal