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53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses in fact use them.
Although we now understand why client reviews are so effective, many businesses apparently don't.
Source: LsaInsider
77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
70 Percent Of Customers Choose To Discover A Business By Means Of Reviews And Posts, Rather Than Ads
Ads are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best method to discover the truth about a product or service.
Source: Statuslabs
Consumers Could Spend 31 Percent More With A Business That Has Great Reviews
Focus on this statistic. The better other users explain your service or product, the more money you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of client reviews remain without a reaction. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business
Given that the large majority of customers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Staying connected with your customers develops trust. Even something like responding to their reviews and comments can make them feel appreciated.
As you might anticipate, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat consumers honorably generally succeed, review sites help ensure of that.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also influence our purchasing preferences.
According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of five users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
15% Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of prospective clients will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of customers, who focus on the number of reviews is presently at 46%.
Source: Brightlocal
83% Of All Young Buyers Were Invited To Submit A Review Recently
Of those asked, 80% of clients did leave a review. Overall, businesses have actually asked 66% of all clients to submit a review on their company.
Source: Brightlocal
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
Lately reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers