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60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.
Reviews and ranking statistics reveal people value the opinion of peers more than any other content.
Source: Collective Bias
63.6% Of Customers Go To Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the basic popularity of a website can only presume when it concerns trust.
Source: Review Trackers
64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their buying confidence.
Businesses use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91% Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as advice from friends and family.
Source: Brightlocal
USA Buyers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
When individuals check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.
Source: Statista
61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Generally 2 out of 3 companies have excellent and awesome ratings. Just 5% of companies have a score below three stars.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star ranking is the first thing customers see. Still, users pay attention to other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American consumers.
Source: Statista
Users Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Purchasing decisions are made quickly.
Online reviews are clearly convincing, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
83% Of All Younger People Were Asked To Leave A Review Recently
Of those asked, 80% of clients did give a review. Overall, businesses have asked 66% of all clients to post a review on their business.
Source: Brightlocal
The Typical Review Word Count Has Actually Become 65% Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Due To The Fact That They Want To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Check Out Review Sites.
Users come since they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Over Half Of Customers Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
Online Item Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center