53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews stay without a reply. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

American Buyers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American consumers.

Source: Statista

67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When consumers need to pick a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

A Single Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated content can do miracles in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

Only 6% Of Customers Do Not Rely On Customer Reviews At All

According to client review stats, a whopping 19 percent of consumers constantly rely on online reviews and never a purchase without reading reviews initially.

Source: Statista

61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall two-thirds of companies have exceptional and awesome scores. Just 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

Customer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

Consumers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made rapidly.

Online reviews are certainly persuasive, yet online marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

These online review stats reveal the basic popularity of a website can just presume when it comes to trust.

Source: Review Trackers

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the massive impact user scores have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

89% Of Consumers Read A Companies Responses To Reviews

Not only do many individuals read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and score statistics reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

More Than Half Of Shoppers Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are purportedly the more opinionated ones.

Source: Statista

73 Percent Of Customers Think Client Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't pleased with scores alone.

Consumer reviews make the statistics appear more genuine which is what the potential consumers are searching for. Nearly a third of consumers state written reviews are the only function that makes them believe the sites' reviews are useful and relevant.

Source: Fan and Fuel

82% Of Consumers Visit Review Sites Since They Wish To Buy An Item Or A Service And Wish To Get The Facts About The Businesses Products And Services.

Review websites are places that customers go to get the truth about a product, business or service . Users come since they have actually currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone