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15 Percent Of Consumers Don't Trust Businesses Without Online Reviews
No trust means no interactions. 15% of possible customers won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
Online Product Reviews About An Item Can Boost Its Conversion Rate By An Unprecedented 270 Percent
User review stats show the purchase probability for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
Over Half Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are evidently the more vocal ones.
Source: Statista
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
Customers Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this statistic. The more detailed other users describe your services or product, the more money you can charge and customer review stats reveal to us exactly how much more.
Source: Martech Zone
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, makers' descriptions are generally ads.
Source: Martech Zone
53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of client reviews remain without a response. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Customers
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the significance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those very same consumers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Only 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses actually use them.
Although we now know why customer reviews are so effective, most businesses apparently do not.
Source: LsaInsider
91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review statistics put consumers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the very same weight as guidance from family and friends.
Source: Brightlocal
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the massive impact user scores have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review stats reveal the basic popularity of a website can just presume when it pertains to trust.
Source: Review Trackers