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72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews
Regardless of how captivating your marketing is, you still require consumer reviews. There's no other way around it. Consumers are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine
More Than Half Of Customers Will Not Use A Business If It Has Less Than A 4 Star Ranking
This stat is among lots of that show the value of online rankings. Now that news of consumer fulfillment travels this quick, keeping your clients pleased is more crucial than ever.
57% of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for services with a best five star rating.
Source: Brightlocal
15% Of Consumers Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of prospective customers won't even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review stats reveal the general appeal of a website can just go so far.
Source: Review Trackers
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them an excellent experience.
Source: Brightlocal
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
Reviews have a massive impact on their decision when consumers have to select a service provider.
Source: DemandGenReport
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Generally two-thirds of businesses have great and awesome rankings. Just 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how business is in fact doing. Don't depend upon that statistic alone.
Source: Brightlocal
70 Percent Of Customers Choose To Discover A Business By Means Of Reviews And Articles, Instead Of Advertisements
Ads are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the very best way to discover the truth about a service or product.
Source: Statuslabs
Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Because the large majority of consumers read reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Clients
24% of US buyers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same customers are also going to accept slower shipping times for such products.
Source: Turntonetworks
Online Product Reviews About A Product Can Improve Its Conversion Rate By A Whopping 270 Percent
User review statistics show the purchase likelihood for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center