Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Just 6% Of Consumers Don't Trust Customer Reviews At All

According to consumer review statistics, a massive 19 percent of customers constantly trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users explain your services or product, the more money you can charge and consumer review statistics show us precisely how much more.

Source: Martech Zone

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read a lot more reviews to get a better idea of how the business is really doing. Don't depend upon that statistic alone.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews stay without a response. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site

Typically, 142 million customers check out Yelp on a monthly basis. If you have not claimed your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics show a business's reputation does not affect simply the clients. Prospective employees also take a look at ratings and take a look at reviews.

Source: Deloitte

90 Percent Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

Online Product Reviews About A Product Can Boost Its Conversion Rate By An Incredible 270 Percent

User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who take note of the variety of reviews is currently at 46%.

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge effect user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two-thirds of companies have excellent and good rankings. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Company

This stat is one of lots of that show the value of online rankings. Now that news of client satisfaction travels this quick, keeping your consumers pleased is more vital than ever.

57% of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for services with an ideal five star ranking.

Source: Brightlocal