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Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270%
User review statistics reveal the purchase likelihood for a product with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star ranking is the first thing customers see. Still, users focus on other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States customers.
Source: Statista
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, agree that it increases their buying confidence.
Companies use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
71% Of Millennials Browse Customer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a lawyer or a physician.
Younger people (age 18-35) are a lot more inclined to hire a professional based on online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
More Than Half Of Customers Won't Use A Company If It Has Less Than A 4 Star Ranking
This stat is among numerous that illustrate the significance of online scores. Now that news of consumer complete satisfaction travels this fast, keeping your customers happy is more vital than ever.
57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Additionally, 11 percent looked just for organizations with a perfect five star score.
Source: Brightlocal
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Normally, 142 million customers go to Yelp each month. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
83% Of All Younger Customers Were Asked To Leave A Review Recently
Of those invited, 80% of consumers did leave a review. Overall, companies have actually asked 66% of all consumers to post a review on their company.
Source: Brightlocal
Only 6 Percent Of Consumers Do Not Rely On Customer Reviews At All
According to customer review statistics, a massive 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista
Because They Want To Purchase A Service Or A Product And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Go To Review Websites.
Review websites are places that customers go to get the facts about a product, business or service . Users come since they have already formed a buying decision. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
89% Of Buyers Prefer To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile browser, people choose to read reviews on their mobile phones.
Source: Statista
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.
With the help of other consumers, you manage to select one that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers
24% of US shoppers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those very same clients are also going to accept slower shipping times for such items.
Source: Turntonetworks