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77% Of Consumers Would Leave A Review If They Were Asked
More than a 35% would do it to advise others about their consumer experience and 24% would probably direct their review to the company itself.
Over a 26% would want to give a review to help other individuals with their choice making process.
Source: Podium
89% Of Clients Review A Companies Reactions To Reviews
Not only do the majority of shoppers read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read consumer reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review statistics put customers' reviews as the most credible source of recommendations. Online reviews normally carry the exact same weight as recommendations from friends and family.
Source: Brightlocal
Reviews Posted On Twitter Can Help Boost Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. For that reason, buying decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge effect user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
US Consumers View "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US consumers.
Source: Statista
Positive Reviews Motivate 68% Of Consumers To Use A Local Business
Considering that the large bulk of customers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star ranking is the first thing consumers see. Still, users pay attention to other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States customers.
Source: Statista
86 Percent Of Customers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you offer them an excellent experience.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they read reviews 'always' or 'extremely frequently'.
Source: Trust You
63.6 Percent Of Customers Visit Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review statistics show the general popularity of a site can only go so far when it comes to trust.
Source: Review Trackers
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick a medical professional or an attorney.
Younger people (age 18-35) are even more inclined to work with a professional based upon online reviews. Just 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
90 Percent Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
70% Of Consumers Prefer To Discover A Business By Means Of Short Articles And Reviews, Instead Of Advertisements
Ads are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs