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91% Of Millennials Trust Online Reviews As Much As Friends And Family
Online review statistics place customers' reviews as the most reliable source of suggestions. Online reviews usually carry the same weight as advice from friends and family.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social reviews stats, Facebook impacts over half of users' purchase decisions.
Facebook reviews stats reveal that four out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270%
User review stats reveal the purchase likelihood for an item with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
98% Of Yelp's Visitors Purchased From A Business They Discovered On The Site
Generally, 142 million customers visit Yelp monthly. If you have not claimed your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
At the present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
73 Percent Of Customers Think Consumer Reviews Are More Important Than Star And Number Scores
Online review data make it clear individuals aren't pleased with scores alone.
Customer reviews make the statistics appear more authentic which is what the would-be clients are searching for. Nearly a 3rd of consumers state composed reviews are the only feature that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's buyers are wary and want the very best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
15 Percent Of Visitors Don't Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of potential consumers will not even think about working with a business they can't find opinions about.
Source: Statuslabs
89% Of Individuals Want To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile browser, people young and old prefer to read reviews on their mobile devices.
Source: Statista
77% Of Clients Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs