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15% Of Visitors Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of possible customers will not even think about working with a company they can't discover opinions about.
Source: Statuslabs
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a brand-new automobile and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other customers, you quickly decide on a model that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs
91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review stats position clients' reviews as the most trustworthy source of recommendations. Online reviews generally bring the same weight as recommendations from loved ones.
Source: Brightlocal
89% Of Clients Read A Businesses Responses To Reviews
Not only do the majority of shoppers read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Typically, 142 million customers check out Yelp monthly. This is as great a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
Consumers Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, buying decisions are made rapidly.
Online reviews are certainly convincing, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the massive effect user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review statistics prove that 63% of customer reviews remain without a reaction. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone