86% Of Consumers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. They will be prepared to share it if you give them a good experience.

Source: Brightlocal

77% Of Customers Would Leave A Review If They Were Asked

More than a 35% would leave a review to educate others about their customer experience and 24% would most likely direct their review to the company itself.

Over a 26% would want to post a review to assist other people with their decision making process.

Source: Podium

53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews go on without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site

Generally, 142 million customers visit Yelp every month. If you have not declared your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Income

Businesses that treat clients honorably usually flourish, review websites help make sure of that.

Source: Statuslabs

30% Of Customers Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your customers builds their trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are ready to spend more money with a business.

Source: Statuslabs

95% Of Unsatisfied Consumers Will Return To A Business If A Business Makes An Effort To Fix Problems Rapidly And Efficiently

Customers do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Majority Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is one of many that show the significance of online ratings. Now that news of customer fulfillment travels this quick, keeping your customers delighted is more important than ever.

57% of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for companies with an ideal five star ranking.

Source: Brightlocal

Reviews Published On Twitter Can Help Boost Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'always' or 'very frequently'.

Source: Trust You

Google Accounts For 57.5 Percent Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a distant second.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers