30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Keeping in touch with your consumers establishes trust. Even something like responding to their remarks and reviews can make them feel valued.

As you might anticipate, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Since the huge majority of customers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat clients honorably normally flourish, review websites help make certain of that.

Source: Statuslabs

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with scores alone.

Customer reviews make the statistics appear more authentic which is what the would-be customers are trying to find. Almost a third of customers say written reviews are the only function that makes them believe the sites' reviews are useful and pertinent.

Source: Fan and Fuel

77% Of Clients Would Certainly Post A Review If They Were Asked

More than a 35% would submit a review to educate others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to post a review to assist other people with their decision making process.

Source: Podium

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Company

This stat is among numerous that highlight the importance of online ratings. Now that news of consumer fulfillment travels this fast, keeping your customers delighted is more crucial than ever.

57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked just for businesses with an ideal five star rating.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated content has an unassailable impact on customers.

If businesses think of the power of client reviews over millennials, they will understand what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

United States Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they focus on various elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US consumers.

Source: Statista

60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and score statistics show individuals value the opinion of peers more than any other material.

Source: Collective Bias

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Generally, 142 million customers go to Yelp each month. If you have not declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews stay without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers