30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Keeping in touch with your clients develops trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are more willing to spend more money with a company.

Source: Statuslabs

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a positive experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies should to be continuously requesting reviews.

Source: Statuslabs

89% Of Consumers Read A Companies Reactions To Reviews

Not only do a lot of customers check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a clear view of how the business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

The Typical Review Length Has Actually Become 65% Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews

No matter how tempting your marketing is, you still require consumer reviews. There is no skirting around it. Consumers are still going to hear you out, however they trust other people more.

Source: My Testimonial Engine

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics show a company's reputation doesn't affect just the customers. Prospective team members also look at ratings and take a look at reviews.

Source: Deloitte

US Consumers View "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA clients.

Source: Statista

91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics place clients' reviews as the most trustworthy source of recommendations. Online reviews usually bring the exact same weight as guidance from friends and family.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase possibility for an item with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Clients

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those exact same clients are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

89% Of Shoppers Prefer To Read Reviews On Their Mobile Devices

Be it via an app or a mobile internet browser, people young and old prefer to read reviews on their phones.

Source: Statista

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to select an attorney or a physician.

Younger people (age 18-35) are even more likely to work with an expert based on online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters