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71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick a doctor or a legal representative.
Younger people (age 18-35) are a lot more likely to employ an expert based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
If They Were Asked, 77% Of Consumers Would Likely Leave A Review
More than a 35% would leave a review to educate others about their consumer encounter and 24% would likely direct their review to the business itself.
Over a 26% would be willing to post a review to help other people with their choice making process.
Source: Podium
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the enormous impact user rankings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.
Reviews and rating data show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
15% Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of prospective customers will not even consider doing business with a company they can't find opinions about.
Source: Statuslabs
Online Product Reviews About An Item Can Amplify Its Conversion Rate By A Staggering 270 Percent
User review stats reveal the purchase probability for an item with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Google Accounts For 57.5% Of All Reviews All Over The World
As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
89% Of Consumers Choose To Read Reviews On Their Smart Devices
Be it via an app or a mobile web browser, individuals choose to read reviews on their cell phones.
Source: Statista
A Lot Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's consumers are wary and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
The Majority Of Popular Products Have An Average Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower rating really helps your overall score.
According to client rating stats, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Because They Desire To Acquire A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Go To Review Websites.
Users come because they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
63.6% Of Customers Check Out Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the basic appeal of a site can just go so far.
Source: Review Trackers
Reviews Shared On Twitter Can Increase Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% boost.
Source: RevLocal
64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read client reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million customers check out Yelp on a monthly basis. This is as great a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal