Most Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal

15 Percent Of People Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of possible clients will not even think about doing business with a company they can't discover opinions about.

Source: Statuslabs

30% Of Clients Feel Positive About A Company Which Responds To Online Reviews

Corresponding with your consumers establishes trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you might expect, clients who feel this way are more willing to spend more money with a company.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our purchasing decisions.

According to social media reviews stats, Facebook affects the majority of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of five users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

98% Of Yelp's Browsers Bought From A Business They Discovered On The Website

Generally, 142 million consumers go to Yelp every month. This is as good a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

Favorable Reviews Encourage 68% Of Customers To Use A Local Business

Since the huge bulk of customers read reviews, you'd want yours to be appealing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than women.

Reviews and rating data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats show a company's reputation doesn't affect just the consumers. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte

82 Percent Of Customers Check Out Review Websites Due To The Fact That They Want To Buy A Service Or A Product And Want To Get The Facts About The Businesses Products And Services.

Review sites are locations that customers go to get the truth about a business, service or product . Users come because they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

Customers Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users describe your service or product, the more cash you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

Most Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to customer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

77% Of Customers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

Software Application Reviews Impact Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

91% Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics place customers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the very same weight as recommendations from loved ones.

Source: Brightlocal

More Than Half Of People Aged 25-34 Submitted Reviews

According to Statista, the younger generations are seemingly the more opinionated ones.

Source: Statista

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

89% Of Consumers Choose To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile web browser, customers choose to read reviews on their mobile phones.

Source: Statista