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Reviews Shared On Twitter Can Boost Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who take note of the variety of reviews is presently at 46%.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
The Majority Of Popular Items Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to client rating statistics, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
People Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. For that reason, purchasing decisions are made quickly.
Online reviews are obviously persuasive, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone
Consumers Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this statistic. The better other users explain your product and services, the more cash you can charge and consumer review stats show us precisely just how much more.
Source: Martech Zone
The Average Review Word Count Has Gotten 65% Shorter Since 2010
In the present day reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of tweet on twitter.
Source: Review Trackers
98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million customers go to Yelp each month. This is as great a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are smart and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
83% Of All Younger Shoppers Were Invited To Submit A Review Recently
Of those asked, 80% of clients did submit a review. Overall, businesses have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management statistics indicate a company's reputation does not impact just the clients. Potential team members also take a look at ratings and read reviews.
Source: Deloitte
Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business
Because the huge majority of consumers read reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose a legal representative or a medical professional.
Younger people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
63.6 Percent Of Customers Go To Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
These online review statistics reveal the basic popularity of a website can only go so far when it concerns trust.
Source: Review Trackers
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'constantly' or 'really frequently'.
Source: Trust You
If They Were Asked, 77% Of Clients Would Most Likely Give A Review
More than a 35% would submit a review to inform others about their consumer experience and 24% would probably direct their review to the business itself.
Over a 26% would want to submit a review to assist other individuals with their choice making process.
Source: Podium