88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation doesn't affect simply the customers. Potential team members also take a look at scores and read reviews.

Source: Deloitte

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise affect our buying preferences.

According to social media reviews statistics, Facebook affects over half of users' purchase choices.

Facebook reviews statistics expose that four out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

USA Buyers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

When people read reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American customers.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'very influential'.

To illustrate the importance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those exact same customers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

70 Percent Of Customers Choose To Find Out About A Business By Means Of Reviews And Posts, Instead Of Advertisements

Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the very best way to discover the truth about a service or product.

Source: Statuslabs

Favorable Reviews Motivate 68% Of Customers To Use A Local Business

Considering that the vast majority of consumers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Normally, 142 million customers go to Yelp monthly. This is as good a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

82% Of Consumers Check Out Review Sites Since They Want To Purchase A Service Or A Product And Wish To Get The Truth About The Businesses Services And Products.

Review websites are places that people go to get the facts about a business, service or product . Users come since they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Over Half Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how attractive your marketing is, you still need customer reviews. There's no skirting around it. Customers are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

67% Of Customers Report Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

When clients need to choose a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

If They Were Asked, 77% Of Clients Would Probably Give A Review

More than a 35% would post a review to inform others about their customer experience and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

If A Business Deals With Problems Rapidly And Efficiently, 95% Of Unhappy Customers Will Return To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Practically a third of consumers state written reviews are the only feature that makes them believe the sites' reviews are useful and relevant.

Source: Fan and Fuel

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger people know the value of being informed. User-generated material has an indisputable impact on customers.

If businesses think of the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal