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The Average Review Length Has Actually Become 65% Much Shorter Since 2010
Lately reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's buyers are wary and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to pick a physician or a lawyer.
Younger people (age 18-35) are much more likely to employ an expert based on online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Just 6 Percent Of Consumers Don't Rely On Client Reviews At All
According to client review data, a tremendous 19% of consumers constantly trust online reviews and never a purchase without reading reviews initially.
Source: Statista
American Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals check out reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American customers.
Source: Statista
82% Of Consumers Visit Review Websites Due To The Fact That They Wish To Buy A Service Or A Product And Wish To Get The Facts About The Businesses Services And Products.
Users come because they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
15% Of Clients Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15 percent of prospective consumers won't even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
Reviews Shared On Twitter Can Help Boost Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of customer reviews remain without a reply. That's too bad, due to the fact that those companies are losing clients that way.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star score is the first thing customers see. Still, users take notice of other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.
Source: Statista
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz