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90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses in fact make use of them.
Although we now know why customer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics show the basic appeal of a website can only go so far.
Source: Review Trackers
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'always' or 'really frequently'.
Source: Trust You
15% Of Consumers Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of potential customers won't even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent increase.
Source: RevLocal
73% Of Consumers Think Customer Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with scores alone.
Consumer reviews make the stats appear more authentic which is what the prospective clients are looking for. Practically a third of consumers say written reviews are the only feature that makes them think the websites' reviews are beneficial and appropriate.
Source: Fan and Fuel
83% Of All Young Customers Were Asked To Post A Review Recently
Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all clients to give a review on their business.
Source: Brightlocal
A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat customers well typically prosper, review sites help make sure of that.
Source: Statuslabs