61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Generally two thirds of businesses have outstanding and good rankings. Just 5% of companies have a ranking below three stars.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to select a doctor or an attorney.

Young people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our purchasing decisions.

According to social media reviews stats, Facebook impacts more than half of users' purchase choices.

If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

Reviews Published On Twitter Can Help Increase Revenues By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.

Today's consumers are wary and desire the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat consumers well typically prosper, review sites help make certain of that.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize A Company

This stat is one of numerous that highlight the value of online ratings. Now that news of client fulfillment travels this quick, keeping your clients pleased is more important than ever.

57 percent of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for companies with an ideal five star rating.

Source: Brightlocal

Online Product Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270%

User review stats reveal the purchase possibility for an item with five reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Given that the vast bulk of consumers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

Now a days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your site. According to online review statistics, people devote more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

If A Business Manages To Solve Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Business

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there's nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

89% Of Customers Choose To Read Reviews Using Their Cell Phones

Be it through an app or a mobile browser, most people choose to read reviews on their mobile devices.

Source: Statista

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses actually utilize them.

Although we now understand why customer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

30% Of Customers Feel Positive About A Company Which Responds To Online Reviews

Keeping in touch with your clients builds their trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you may anticipate, clients who feel this way are going to invest more money with a company.

Source: Statuslabs