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54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company
The star ranking is the first thing consumers see. Still, users focus on other elements too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA customers.
Source: Statista
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally two thirds of businesses have excellent and outstanding rankings. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal
89% Of Clients Review A Businesses Reactions To Reviews
Not only do a lot of customers read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the enormous impact user scores have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's buyers are wary and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Income
Businesses that treat consumers honorably generally flourish, review sites help make certain of that.
Source: Statuslabs
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Business
This stat is among lots of that highlight the significance of online rankings. Now that news of client satisfaction travels this quick, keeping your customers delighted is more vital than ever.
57% of customers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11 percent looked just for businesses with a perfect five star ranking.
Source: Brightlocal
70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read much more reviews to get a clear view of how business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With men being twice as likely to be affected than women.
Reviews and ranking statistics show people value the viewpoint of peers more than any other content.
Source: Collective Bias
72 Percent Of Customers Won't Take Action Unless They Check Out Some Reviews
Regardless of how eye-catching your marketing is, you still need consumer reviews. There's no way around it. Clients are still happy to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine