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Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
89% Of Consumers Prefer To Read Reviews On Their Smartphones
Be it via an app or a mobile browser, everyday people choose to read reviews on their phones.
Source: Statista
77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
89% Of Customers Read A Companies Feedback To Reviews
Not only do a lot of consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's shoppers are smart and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses
Since the vast bulk of consumers check out reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, producers' descriptions are basically ads.
Source: Martech Zone
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% boost.
Source: RevLocal
Software Application Reviews Influence Over 98% Of All Buyers
18% of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Customers Could Invest 31% More With A Business That Has Excellent Reviews
Take notice of this fact. The more detailed other users describe your product and services, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
Google Represents 57.5 Percent Of All Reviews Globally
Google is in the lead here, followed by Facebook as a remote second.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. However, they understand the massive effect user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Overall 2 out of 3 companies have great and outstanding rankings. Only 5% of companies have a score below 3 stars.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US consumers consider reviews as 'very influential'.
To show the value of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those very same consumers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
As of late reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Website
Usually, 142 million customers go to Yelp every month. This is as great a time as any if you have not declared your free Yelp business page.
Source: RevLocal
A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Income
Businesses that treat clients honorably typically succeed, review websites help make certain of that.
Source: Statuslabs