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86% Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they spend at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
Reviews Posted On Twitter Can Increase Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
More youthful people understand the value of being informed. User-generated material has an unassailable effect on customers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
63.6% Of Customers Go To Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the general appeal of a site can only go so far.
Source: Review Trackers
53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews remain without a reply. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a brand-new automobile and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other consumers, you quickly choose a model that works for you. That's how positive reviews transform customers into clients.
Source: Consumer Affairs
60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than women.
Reviews and score statistics reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
If They Were Asked, 77% Of Clients Would Undoubtedly Give A Review
More than a 35% would post a review to educate others about their customer experience and 24% would likely direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their decision making process.
Source: Podium
30% Of Clients Feel Positive About A Business Which Answers Online Reviews
Corresponding with your clients establishes trust. Even something as basic as reacting to their reviews and comments can make them feel valued.
As you might anticipate, clients who feel this way are more willing to spend more cash with a company.
Source: Statuslabs