63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the basic popularity of a website can only go so far.

Source: Review Trackers

83% Of All Young People Were Invited To Post A Review Recently

Of those invited, 80% of consumers did submit a review. Overall, companies have actually asked 66% of all consumers to post a review on their company.

Source: Brightlocal

49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who take notice of the variety of reviews is currently at 46 percent.

Source: Brightlocal

Majority Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Ranking

This stat is among lots of that illustrate the importance of online scores. Now that news of client satisfaction travels this fast, keeping your consumers pleased is more important than ever.

57% of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for businesses with a best five star rating.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element

Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

82 Percent Of Consumers Go To Review Sites Due To The Fact That They Want To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services.

Review sites are locations that customers go to get the truth about a business, service or item . Because they have currently formed a purchase decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010

Now a days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

If A Business Makes An Effort To Resolve Problems Rapidly And Efficiently, 95% Of Unhappy Clients Will Go Back To A Business

Clients don't anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there's absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

74 Percent Of Local Companies Have At Least 1 Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Looking at online rankings statistics, we found out that a business requires to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Globally

Google is in the lead here, followed by Facebook as a distant second.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

90 Percent Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about first impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

86% Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Overall 2 out of 3 businesses have good and outstanding ratings. Only 5% of companies have a score below three stars.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.

Source: Capterra