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70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Posts, Rather Than Ads
Ads are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the very best way to discover the truth about a service or product.
Source: Statuslabs
Just 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to client review data, a whopping 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Overall 2 out of 3 companies have excellent and exceptional rankings. Just 5% of businesses have a score listed below three stars.
Source: Brightlocal
67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a massive impact on their decision when consumers have to select a service provider.
Source: DemandGenReport
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those exact same customers are also going to accept slower shipping times for such items.
Source: Turntonetworks
77% Of Consumers Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
15% Of Consumers Do Not Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of prospective customers won't even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
70% Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read much more reviews to get a better idea of how business is really doing. Do not depend upon that statistic alone.
Source: Brightlocal
Over Half Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'always' or 'extremely frequently'.
Source: Trust You
82 Percent Of Customers Check Out Review Websites Because They Wish To Acquire A Service Or A Product And Want To Get The Facts About Business Product Or Services.
Review websites are places that customers go to get the truth about a product, business or service . Users come because they have actually already formed a buying decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies in fact make use of them.
Although we now understand why customer reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Usually, 142 million consumers go to Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review stats show that 63% of client reviews remain without a reply. That's regrettable, due to the fact that those companies are losing clients that way.
Source: Review Trackers
64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out customer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses
Because the vast bulk of consumers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
74% Of Local Companies Have At A Minimum, 1 Google Review
One review is far from enough to improve your website's SERP ranking.
Looking at online scores statistics, we learnt that a company needs to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal