83% Of All Younger Shoppers Were Asked To Leave A Review Recently

Of those invited, 80% of clients did post a review. In general, companies have actually asked 66% of all clients to submit a review on their business.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

73 Percent Of Consumers Think Consumer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Almost a 3rd of consumers say composed reviews are the only function that makes them believe the sites' reviews are pertinent and useful.

Source: Fan and Fuel

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Consumers Could Invest 31% More With A Business That Has Fantastic Reviews

Take notice of this fact. The more detailed other users describe your product or service, the more money you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews remain without a response. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Usually, 142 million customers go to Yelp monthly. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Corresponding with your clients creates trust. Even something like reacting to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are ready to invest more cash with a company.

Source: Statuslabs

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a brand-new vehicle and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. However, they realize the massive effect user rankings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Most Best Selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating statistics, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

91% Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most trustworthy source of suggestions. Online reviews typically carry the same weight as recommendations from family and friends.

Source: Brightlocal

Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. For that reason, buying choices are made quickly.

Online reviews are certainly persuasive, yet marketers haven't always come to value the power of them.

Source: Martech Zone

15 Percent Of Consumers Do Not Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of possible customers will not even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

86% Of Customers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they spend at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal