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60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be influenced than women.
Reviews and rating stats show people value the opinion of peers more than any other material.
Source: Collective Bias
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's buyers are wary and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
89% Of Customers Want To Read Reviews Using Their Smartphones
Be it through an app or a mobile internet browser, clients choose to read reviews on their cell phones.
Source: Statista
Google Represents 57.5% Of All Reviews Throughout The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44% increase.
Source: RevLocal
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall 2 out of 3 businesses have outstanding and good ratings. Only 5% of businesses have a score below three stars.
Source: Brightlocal
70 Percent Of Consumers Choose To Find Out About A Business By Means Of Posts And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to pick a medical professional or a lawyer.
Younger people (age 18-35) are even more inclined to employ a professional based on online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
83 Percent Of Consumers Don't Trust Advertising
The traditional channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust ads select to pay attention to clients' suggestions online.
Source: Statuslabs
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management stats show a business's reputation does not impact simply the consumers. Potential employees likewise take a look at scores and read reviews.
Source: Deloitte
The Majority Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
Over Half Of Customers Won't Use A Business If It Has Less Than A 4 Star Score
This stat is among lots of that illustrate the importance of online scores. Now that news of client complete satisfaction travels this quick, keeping your customers pleased is more crucial than ever.
57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked just for companies with an ideal five star rating.
Source: Brightlocal