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74 Percent Of Local Companies Have At Least One Google Review
A single review is far from enough to improve your site's SERP ranking.
Looking at online scores stats, we discovered that a company needs to have an average of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
Consumers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Purchasing decisions are made quickly.
Online reviews are certainly convincing, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
More Than Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Rating
This stat is one of lots of that show the importance of online scores. Now that news of client complete satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.
57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked only for services with a perfect five star ranking.
Source: Brightlocal
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two thirds of companies have excellent and good scores. Just 5% of businesses have a score below 3 stars.
Source: Brightlocal
83% Of All Young Shoppers Were Asked To Submit A Review Recently
Of those invited, 80% of customers did leave a review. In general, companies have actually asked 66% of all consumers to post a review on their business.
Source: Brightlocal
89% Of Clients Choose To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile web browser, individuals prefer to read reviews on their phones.
Source: Statista
89% Of Clients Read A Companies Reactions To Reviews
Not only do a lot of customers read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
70 Percent Of Consumers Prefer To Learn About A Business By Means Of Reviews And Posts, Rather Than Ads
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.
Source: Statuslabs
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to pick a legal representative or a physician.
Young people (age 18-35) are a lot more likely to employ a professional based on online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
15% Of Consumers Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of prospective clients won't even consider working with a company they can't find opinions about.
Source: Statuslabs
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of clients, who focus on the number of reviews is presently at 46 percent.
Source: Brightlocal
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies in fact make use of them.
Although we now know why customer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business
Considering that the large bulk of customers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal