91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review statistics place consumers' reviews as the most credible source of recommendations. Online reviews generally carry the same weight as advice from loved ones.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Majority Of Individuals Aged 25-34 Posted Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

52% Of Consumers Trust A Product More If It Has Negative Reviews Also

We already discussed the positive and negative reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Customers anticipate to see some negative reviews.

Source: Capterra

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management statistics show a company's reputation does not affect simply the clients. Prospective employees likewise take a look at scores and take a look at reviews.

Source: Deloitte

70% Of Customers Prefer To Learn About A Business Via Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are by far the best way to discover the truth about a product or service.

Source: Statuslabs

Reviews Posted On Twitter Can Help Grow Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

83 Percent Of Clients Don't Rely On Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust ads choose to take note of consumers' suggestions online.

Source: Statuslabs

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat customers honorably typically prosper, review sites help make sure of that.

Source: Statuslabs

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website

Generally, 142 million consumers check out Yelp on a monthly basis. This is as good a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

If A Company Handles Problems Quickly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Business

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

A Single Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated material can do wonders in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

Regardless of how enticing your marketing is, you still require customer reviews. There's no other way around it. Customers are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star ranking is the first thing consumers see. Still, users take note of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA customers.

Source: Statista

77% Of Consumers Would Definitely Post A Review If They Were Asked

More than a 35% would submit a review to advise others about their consumer encounter and 24% would most likely direct their review to the business itself.

Over a 26% would want to leave a review to assist other individuals with their decision making process.

Source: Podium