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Customers Could Spend 31 Percent More With A Business That Has Great Reviews
Pay attention to this statistic. The more detailed other users explain your product and services, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
Over Half Of Shoppers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are unsurprisingly the more opinionated ones.
Source: Statista
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals spend more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably usually succeed, review sites help make certain of that.
Source: Statuslabs
Many Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those exact same clients are also happy to accept slower shipping times for such products.
Source: Turntonetworks
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of consumer reviews remain without a response. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that four out of 5 users are likely to trust a local business.
Source: RevLocal
77% Of Users Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
These online review stats reveal the basic appeal of a site can only presume when it concerns trust.
Source: Review Trackers
73 Percent Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear people aren't satisfied with ratings alone.
Customer reviews make the stats appear more genuine which is what the potential consumers are looking for. Practically a third of consumers say written reviews are the only feature that makes them believe the websites' reviews are pertinent and helpful.
Source: Fan and Fuel